> For the complete documentation index, see [llms.txt](https://bhplugin.gitbook.io/tapotik-ai-angular/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://bhplugin.gitbook.io/tapotik-ai-angular/support.md).

# Support

Thanks for choosing **Tapotik AI**. We're here to help you get the most out of the template.

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## 📚 Before You Reach Out

Most questions are answered in this documentation:

* [**Getting Started**](/tapotik-ai-angular/getting-started.md) — overview & key features.
* [**Site Preview**](/tapotik-ai-angular/site-preview.md) — every page included.
* [**Installation**](/tapotik-ai-angular/installation.md) — setup, scripts, deployment.
* [**Customization**](/tapotik-ai-angular/customization.md) — branding, tokens, content, backend swap-in points.

Also check the project's `README.md` for conventions and architecture notes.

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## 💬 Getting Help

For support and queries, email us at **<bhplugin@gmail.com>**, or visit the **Comments** section on the ThemeForest item page.

* Include your **Envato purchase code**, a clear description of the issue, and steps to reproduce.
* Screenshots, your **Node.js version**, and any terminal error output speed up resolution.

We typically respond within **24–48 business hours (Monday–Friday)**.

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## 🐞 Reporting Issues

When reporting a bug, please include:

1. What you expected to happen vs. what actually happened.
2. The exact error message (copy the full terminal / console output).
3. Your environment — OS, Node version, browser.
4. Whether the issue reproduces on a **fresh install** (`npm install` on the unmodified template).

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## ⚠️ Scope of Support

Per Envato's standard policy, every purchase includes **6 months of item support**.

Support **covers**:

* ✅ Answering questions about how the template works.
* ✅ Setup help and bugs/defects in the template as shipped.
* ✅ Guidance on the documented customization points.
* ✅ Updates to keep the item working with the latest stack versions.

Support does **not** cover:

* ❌ Custom feature development or third-party integrations.
* ❌ Backend/API implementation (this is a **UI-only** template).
* ❌ Bugs introduced by heavy modification of the source.
* ❌ Installation or configuration of unrelated tools.

See Envato's [Item Support Policy](https://themeforest.net/page/item_support_policy) for full details.

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## 🔄 Free Lifetime Updates

Updates are **free for life**, independent of your support period. Update notes are published on the **Changelog** page (`/changelog`) and through your Envato **Downloads** page — re-download the latest version anytime to get fixes and improvements.

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## 💜 Thank You

We genuinely appreciate your support. A rating or review on the marketplace helps us keep improving **Tapotik AI**. Happy building!