Getting started

Introduction to Vristo

BHDesk is a robust helpdesk ticketing system designed to provide you with round-the-clock support, wherever you are. With a sleek interface and intuitive features, you can easily submit tickets, share files, and receive personalized assistance from our highly skilled team. Experience the convenience of hassle-free support at your fingertips.

Built using Angular 19 and ASP.NET Core 8, it provides an intuitive interface for managing customer support queries and internal IT requests.

Features

• Latest technology used Angular 19 and ASP.NET Core 8.

• RTL support for Arabic language.

• Light/Dark theme support.

• Easy ticket generation and tracking.

• Email to ticket generation.

• Role-based access control for admins, agents and clients.

• Real-time notifications for ticket updates.

• Powerful Admin And Client Portals.

• Customizable ticket Statuses, Categories, Priorities, Departments etc.

• Detailed reports and analytics for performance tracking.

• Dynamic Outgoing email configuration.

• Dynamic multiple Incoming email configuration.

• 16 Multi languages supports.

• Export Tickets supports.

• Highlight new tickets on ticket listing page.

• Agent auto assign to ticket support.

• Fully Responsive Tailwind CSS Application.

• Fast Performance.

• Easy to Customize.

• Clean and Robust Code.

• Standalone components based application.

• Free Lifetime Updates.

• And many more...

Browser Compatibility

• Chrome

• Edge

• Firefox

• Edge

• Safari